Stop Running Your Lab
on Paperwork & Guesswork
ItHealth is an AI enabled lab management system built for diagnostic and pathology labs across India. From patient registration to report delivery on WhatsApp — every step of your lab workflow runs faster, cleaner, and with far fewer errors.
A Smarter Way to Run Your Diagnostic Lab
ItHealth is an advanced AI enabled lab management system (LIMS) built specifically for diagnostic labs and pathology centres in India. It sits on Imbibe's proven ItNet platform and digitises every step of your lab — from the moment a patient walks in, right through to the report landing on their phone via WhatsApp.
🚧 What Your Lab Looks Like Today
✅ What Your Lab Looks Like with ItHealth
Everything Your Lab Needs in One Place
ItHealth covers the complete diagnostic lifecycle — from patient onboarding and billing through to report delivery and operational analytics. Think of it as your entire lab management team, built into software.
Fast, Accurate Patient Onboarding
Capture patient details quickly and securely with AI-assisted forms designed for high-volume diagnostic labs. Structured data capture means fewer mistakes from the very first step — and faster everything that follows.
Auto-Generated Invoices — Zero Manual Effort
ItHealth auto-creates invoices the moment a test is registered. Apply discounts, handle partial payments, and accept digital payments without a separate billing system. Every transaction is logged and retrievable.
Two-Click Reports That Look Polished Every Time
The smart report engine auto-fills results, applies the correct reference ranges, flags critical values for pathologist attention, and formats everything into a clean, print-ready report. What used to take 20 minutes takes 2 clicks.
Reports on WhatsApp, SMS, Email, or Print
Patients choose how they want their reports — WhatsApp, SMS, email, or printed copy. ItHealth handles delivery automatically the moment a report is approved, with no manual follow-up required from your team.
Real-Time Visibility Across Your Entire Lab
One dashboard shows you patient volume, turnaround time, pending tests, staff performance, and revenue — updated in real time. No more guessing where the bottlenecks are or chasing reports to find out what's pending.
The Right Permissions for Every Team Member
Assign access precisely — front desk, lab technicians, pathologists, billing staff, and management each see only what they need. Secure, auditable, and easy to manage as your team grows.
NABL & ISO Ready — Without the Manual Effort
Built-in audit trails, structured report formats, and access control logs mean your lab stays compliant with NABL, ISO, and other applicable standards at all times — without a dedicated compliance admin.
Your Brand, Your Format, Every Time
Create and save report templates for each test type — FNAC, Biopsy, Fluids, and more. Consistent formatting across all reports, editable in Word format before final sign-off, and brand-aligned down to your logo and letterhead.
Cloud-Based or On-Premise — Your Choice
Run ItHealth as a fully managed cloud service — accessible from any device, anywhere — or host it on your own infrastructure for complete data control. Both options include the same full feature set.
Built for Every Type of Diagnostic Lab in India
Whether you run a single-room pathology setup in a Tier-2 city or a multi-location diagnostic chain, ItHealth scales to fit your operation — without requiring you to change platforms as you grow.
🔬 Standalone Pathology Labs
- Eliminate manual report typing completely
- Auto-deliver results on WhatsApp — no follow-up calls
- Smart billing reduces invoicing time by 80%
- Affordable at ₹490/month — no big upfront investment
- Get NABL-compliant reporting from Day 1
🏥 Hospital-Attached Labs
- Integrate lab operations with the hospital workflow
- Role-based access for doctors, nurses, and lab staff
- Real-time TAT visibility reduces internal bottlenecks
- Centralised patient data across departments
- Automated critical value alerts to pathologists
📍 Multi-Location Diagnostic Chains
- Unified dashboard across all branches
- Consistent report formats at every location
- Centralised patient history — accessible anywhere
- Franchise-ready with modular configuration
- Scales as new branches are added
🩺 Specialty Diagnostic Centres
- Configurable for any test specialty — haematology, biochemistry, microbiology
- Custom reference ranges per test and patient profile
- Specialty-specific report templates
- Supports FNAC, Biopsy, Fluids, and more
- Modular setup — use only what you need
🏙️ Tier-2 & Tier-3 City Labs
- Affordable entry point — ₹490/month per seat
- No in-house IT team required
- WhatsApp delivery serves patients in low-internet areas
- Hindi and regional language report support
- Go live in as few as 1 business day
📈 Growing Labs Planning to Scale
- Start small — add users and features as you grow
- No platform migration as your needs expand
- Analytics built in from Day 1 to guide decisions
- Cloud-first architecture supports remote access
- Dedicated onboarding team supports every expansion
Your Lab Is Live in 4 Straightforward Steps
ItHealth's onboarding team takes care of the setup so your team can focus on running the lab. Most labs go live within 1 to 15 business days — fully trained and ready to work from day one.
Book Your Free Demo
A lab specialist from ItHealth walks through your current workflow, identifies inefficiencies, and shows you exactly how the platform fits your lab setup.
Configure for Your Lab
We configure test panels, report templates, billing workflows, user roles, and WhatsApp/SMS integrations to match your exact operational requirements.
Train Your Team
ItHealth's onboarding team trains every staff member on the platform — front desk, technicians, pathologists, and billing — so everyone is confident from Day 1.
Go Live & Keep Improving
Your lab goes live with full AI assistance, WhatsApp report delivery, and the operations dashboard active. Our team stays available for support as you settle in and scale.
Straightforward Pricing That Scales with Your Lab
No hidden charges. No surprise bills. ItHealth's pricing starts at ₹490/month per seat — making it the most affordable AI enabled lab management system for Indian diagnostic labs of any size.
- Patient registration & onboarding
- Two-click report generation
- Smart billing & invoicing
- WhatsApp & SMS report delivery
- NABL-compliant report formats
- Role-based access control
- Basic operations dashboard
- 24/7 AI-powered support
- Everything in Starter
- Customisable report templates per test type
- Advanced operations & TAT analytics
- Multi-location support
- Full CRM & ERP integration options
- Cloud or on-premise deployment
- Dedicated onboarding manager
- Priority support & training
- Everything in Growth
- Unlimited branches & users
- White-label branding options
- Custom AI workflow automation
- SLA-backed uptime guarantee
- Dedicated technical account manager
- Custom compliance reporting
- Direct development roadmap access
Note on pricing: The ₹490/month per seat covers the ItHealth platform. Implementation, customisation, and any third-party integration costs are discussed transparently during your free demo — no surprises after you sign up.
ItHealth vs Manual Processes vs Generic Lab Software
Most labs in India are still running on manual processes or spreadsheets built for other industries. See exactly what changes when you move to a purpose-built AI enabled lab management system.
| Capability | 📋 Manual / Spreadsheet | 💾 Generic Lab Software | ✅ ItHealth LIMS |
|---|---|---|---|
| Report Generation Speed | 15–30 minutes per report | 5–10 minutes | 2 clicks — seconds |
| Data Entry Errors | Very high — fully manual | Moderate | Minimal — AI auto-fill & validation |
| WhatsApp Report Delivery | ❌ Not available | ❌ Rarely supported | ✔ Built-in, automatic |
| Real-Time Operations Dashboard | ❌ Not available | Basic only | ✔ Full TAT, revenue, staff analytics |
| Role-Based Access | ❌ None | Limited | ✔ Full role control per user |
| NABL / ISO Compliance Tools | Manual — very time-intensive | Partial | ✔ Built-in audit trails & formats |
| Customisable Report Templates | Manual (Word/Excel) | Limited presets | ✔ Fully customisable per test type |
| Multi-Location Support | ❌ Impossible | Expensive add-on | ✔ Built into the platform |
| Cloud & On-Premise Options | ❌ On-premise only | Usually cloud only | ✔ Both options available |
| Starting Price (India) | Low cost, high labour cost | ₹2,000–₹5,000+/month | ₹490/month per seat |
What Lab Owners Across India Say About ItHealth
These are real outcomes from diagnostic labs that made the move from manual processes to ItHealth's AI enabled lab management system.
"We used to spend nearly 3 hours every morning generating the previous day's reports. With ItHealth, that's down to under 20 minutes. The two-click report feature alone has changed how our entire team starts the day."
"Patient calls asking 'is my report ready?' used to be constant. Now ItHealth sends the report on WhatsApp automatically the moment it's signed off. Our front desk team has time to actually focus on patients who are present."
"We run 4 branches and previously had no way to see what was happening across all of them without calling each location. ItHealth's central dashboard changed that completely. We can see revenue, TAT, and pending tests for all four sites in one view."
Everything You Want to Know Before You Decide
Every question Indian lab owners ask before switching to an AI enabled lab management system — answered clearly and completely.
Your Lab Deserves Better Than
Paperwork and Manual Errors
Join diagnostic labs across India using ItHealth's AI enabled lab management system to deliver faster reports, happier patients, and a team that isn't buried in admin — starting at just ₹490/month.