Good communication is the key to success in today’s business world because customers want fast replies and services from companies. You may risk your business by avoiding these services for customers. Whatsapp automation platform helps businesses to improve communication with customers.
Whatsapp automation platform ItTalk by Imbibe Tech helps businesses to save time, engage better and grow faster.
What is a WhatsApp Automation Platform?
Your Business account is connected with smart software known as whatsapp automation platform which allows you to send your customers messages, automatic reply and track performance. It is different from the free Whatsapp business app. You can use Whatsapp Business API instead because it is built for larger businesses and has advanced features.
Why Use WhatsApp for Business?
2 billion people in the world use WhatsApp and most of them use it everyday because it is perfect for business messaging. WIth the help of Whatsapp automation platform you will get the following benefits:
- You can talk to customers in real time
- Automatic updates is send to customers for updates or promotions
- You can share images, videos and files along with messages
- The platform will keep your conversation private and secure as well
It helps your business to stand ahead of competitors and also makes it easy for you to connect with customers.
Key Features of WhatsApp Automation with ItTalk
You will get the full featured Whatsapp Automation platform with ItTalk by Imbibe Tech which is made to communicate with your customers simply and powerfully.
Instant Auto-Replies
You can use chatbots which will answer user customer questions automatically any time, day or night.
Bulk Messaging
Send promotions or updates to many customers at once—without sending messages one by one.
Real-Time Notifications
The platform sends the alert notification about payments, appointments or reschedule automatically.
Personalized Messages
The customized messages are sent to customers according to their preferences.
Media Sharing
Along with the messages you can send images, videos, invoices or support documents to customers easily.
Analytics and Reports
It helps you improve the strategy with real time data by tracking your messages performance.
Business Benefits of WhatsApp Automation
Here are many benefits of using a Whatsapp automation platform listed below:
1. Faster Customer Support
Customers nowadays don’t wait long for replies but whatsapp automation helps by replying quickly to customers for their satisfaction.
2. Higher Engagement
Most of the customers use whatsapp rather than email or SMS.
3. Lower Costs
More chats are handled with less staff by using automation and chatbots.
4. Stronger Security
Conversations are kept private and safe because whatsapp uses end to end encryption.
5. Better Team Workflow
Connect with your systems so your team works faster and smarter.
How Businesses Use WhatsApp Automation
Most of the companies are using Whatsapp automation to improve their workflow. Below are some of the examples:
- Healthcare: Healthcare industry can use it for confirming appointments and sharing the health reports with patients.
- Banking: Bank can send the customers about the transactions and customer support
- Customer service: The chatbots are used to answer the common questions of customers.
As you can see, it fits many needs of customers and businesses as well.
Why Choose ItTalk by Imbibe Tech?
ItTalk by Imbibe Tech is a trusted software in whatsapp automation. This Whatsapp automation platform is easy to use and grows with growing business.
Along with the ItTalk you will get the following:
- Fast setup and onboarding of software
- Customized chatbot workflows
- Ongoing support and updates
If you are a start up or an enterprise, ItTalk will grow with your business.
How WhatsApp Automation Helps in Marketing
With the help of automation marketing gets faster and easier for all businesses.
- You can send the the treated campaigns according to the customer behaviour
- You can run surveys and contests to boost engagement
- You can offer deals or coupons in real time to customers
All the messages go to your customers whatsapp which results in higher open rates and results are better.
Final Thoughts
A WhatsApp automation platform can transform your business communication. It helps you connect faster, respond better, and grow smarter.
With ItTalk by Imbibe Tech, you get a reliable partner to help you succeed. We offer everything you need to build strong customer relationships and run smooth operations.
Don’t wait to upgrade your communication. Start using ItTalk and experience the power of WhatsApp automation today.
